Developing an IT governance framework at hospital São Sebastião

Research output: Contribution to conferencePaperpeer-review

Abstract

This paper describes the introduction of an IT Governance Framework into a Hospital environment. It further addresses the relationship between corporate governance (hospital strategy and organization) and the role of IT Governance in managing new services deployment. Both ITIL and COBIT are introduced as a best practice for supporting Hospital Information Systems (HIS) management. IT Governance is an extensive framework; therefore we focused our study on ITIL Assessment combined with COBIT. The assessments were centered on IT Service Management, which, according to our findings, is being carried inefficiently in Hospital São Sebastião (HSS).

Original languageEnglish
Pages212-218
Number of pages7
Publication statusPublished - 1 Jan 2010
Event4th European Conference on Information Management and Evaluation, ECIME 2010 - Lisbon, Portugal
Duration: 9 Sep 201010 Sep 2010

Conference

Conference4th European Conference on Information Management and Evaluation, ECIME 2010
CountryPortugal
CityLisbon
Period9/09/1010/09/10

Keywords

  • COBIT, ITIL
  • Hospital information systems
  • IS/IT management practice
  • IT governance

UN Sustainable Development Goals (SDGs)

  • SDG 3 - Good Health and Well-Being

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