E-learning success determinants: Brazilian empirical study

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107 Citations (Scopus)

Abstract

E-learning is a web-based learning ecosystem for the dissemination of information, communication, and knowledge for education and training. Understanding the impact of e-learning on society, as well as its benefits, is important to link e-learning systems to their success drivers. The aim of this study is to find the determinants of user perceived satisfaction, use, and individual impact of e-learning. This study proposes a theoretical model integrating theories of information systems' satisfaction and success in the e-learning systems. The model was empirically validated in higher education institutions and university centers in Brazil through a quantitative method of structural equation modeling. Collaboration quality, information quality, and user perceived satisfaction explain e-learning use. The drivers of user perceived satisfaction are information quality, system quality, instructor attitude toward e-learning, diversity in assessment, and learner perceived interaction with others. System quality, use, and user perceived satisfaction explain individual impact.

Original languageEnglish
Pages (from-to)273-299
Number of pages18
JournalComputers and Education
Volume122
Early online date2017
DOIs
Publication statusPublished - 2018

Keywords

  • E-learning success
  • Education
  • Individual performance
  • Online learning
  • Satisfaction
  • Use

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