The impact of quality information provided by business intelligence systems on the use of information in business processes

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

The main purpose of introducing business intelligence systems in a firm is to increase the quality of information available to knowledge workers at various organizational levels. However, quality information is of little value to firms if it has not been used in firm's business processes. Literature suggests the use of information mainly helps organizations in two ways, namely in managing their business processes and in making decisions. The quantitative analysis carried out on data from Slovenian medium and large organizations further shows that information quality differently impacts the two uses of information with impact on business process management being stronger.

Original languageEnglish
Title of host publicationENTERprise Information Systems - International Conference, CENTERIS 2011, Proceedings
PublisherSpringer Verlag
Pages158-167
Number of pages10
EditionPART 1
ISBN (Print)9783642243578
DOIs
Publication statusPublished - 1 Jan 2011
EventInternational Conference on Enterprise Information Systems, CENTERIS 2011 - Vilamoura, Portugal
Duration: 5 Oct 20117 Oct 2011

Publication series

NameCommunications in Computer and Information Science
NumberPART 1
Volume219 CCIS
ISSN (Print)1865-0929

Conference

ConferenceInternational Conference on Enterprise Information Systems, CENTERIS 2011
CountryPortugal
CityVilamoura
Period5/10/117/10/11

Keywords

  • Business intelligence system
  • Business process management
  • Decision making
  • Information quality
  • Structural equation modeling
  • Use of information

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